Privacy Policy
Privacy policy for AlturasCalifornia.com visitors, members, business owners, advertisers, and contributors.
Privacy Policy
Effective Date: 05/01/2026
AlturasCalifornia.com respects your privacy. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, create an account, submit a business listing, claim a business, purchase a paid listing, post an event, contact us, submit a review, or otherwise use our services.
This Privacy Policy applies to AlturasCalifornia.com and related website features, including our business directory, visitor guide, event listings, advertising tools, account dashboard, payment features, forms, analytics, and local content pages.
1. Who We Are
AlturasCalifornia.com is an independent local directory and information website focused on Alturas, California, Modoc County, local businesses, travelers, events, community information, and local services.
Website: https://alturascalifornia.com
Contact Email: support@alturascalifornia.com
2. Information We Collect
We may collect information you provide directly, information collected automatically, and information received from third-party services.
Information You Provide
Depending on how you use the website, we may collect:
- Name
- Email address
- Phone number
- Business name
- Business category
- Business address
- Business phone number
- Business email address
- Business website URL
- Social media links
- Map links
- Business hours
- Business descriptions
- Logos, photos, and other uploaded media
- Event information
- Advertisement information
- Review and rating content
- Messages submitted through contact forms
- Account login information
- Billing-related information connected to paid listings
Information Collected Automatically
When you use the website, we may automatically collect:
- IP address or hashed IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Referring page or website
- Search terms used on the website
- Business profile views
- Phone clicks
- Website clicks
- Map clicks
- Social link clicks
- Ad impressions
- Ad clicks
- Event views
- Date and time of visits
For analytics and anti-spam purposes, we may hash IP addresses instead of storing raw IP addresses where practical.
Payment Information
Paid listings and subscriptions are processed by Stripe. We do not directly store full credit card numbers on our servers. Stripe may collect payment details, transaction data, billing information, and related payment information according to Stripe’s own privacy practices. Stripe explains that it collects and processes transaction and payment-related data when payments are made through its services. [oai_citation:0‡Stripe](https://stripe.com/privacy?utm_source=chatgpt.com)
3. How We Use Information
We may use collected information to:
- Operate and maintain the website
- Create and manage user accounts
- Review, approve, publish, edit, or remove business listings
- Process business claims
- Display business directory listings
- Display business contact information to website visitors
- Provide paid listing features
- Process subscriptions and billing through Stripe
- Display events, advertisements, offers, reviews, and local content
- Track listing views, phone clicks, website clicks, map clicks, ad clicks, and other analytics
- Moderate reviews, ratings, event submissions, advertisements, and business content
- Respond to messages, support requests, and account issues
- Send administrative, billing, security, and account-related messages
- Improve website layout, search, performance, and features
- Prevent spam, fraud, abuse, unauthorized access, and security issues
- Comply with legal obligations
- Enforce our Terms of Service
4. Publicly Displayed Information
Business listings, event listings, advertisements, reviews, ratings, offers, posts, pages, and other submitted public content may be visible to website visitors.
Public business listing information may include business name, phone number, category, logo, images, descriptions, website links, social links, address, maps, hours, reviews, ratings, offers, and events, depending on the listing plan and submitted content.
Do not submit information that you do not want displayed publicly.
5. Free, Basic, and Premium Listings
Free listings may display limited information, such as business name, phone number, and category.
Basic and Premium listings may display expanded business information, including logos, photos, descriptions, addresses, map links, websites, social links, hours, reviews, ratings, events, offers, and advertising content.
Business owners are responsible for keeping their submitted business information accurate and current.
6. Cookies and Tracking Technologies
We may use cookies, local storage, session cookies, analytics tools, and similar technologies to keep users signed in, remember preferences, improve website performance, track analytics, prevent spam, and support website features.
You can control cookies through your browser settings. Some website features may not work correctly if cookies are disabled.
7. Analytics
We may collect analytics data to understand how users interact with the website and business listings.
Analytics may include page views, business profile views, phone clicks, website clicks, map clicks, social clicks, ad impressions, ad clicks, event views, search activity, device type, browser type, and referral information.
Analytics may be shown to business owners in dashboards in aggregated or listing-specific form.
8. How We Share Information
We may share information in the following ways:
- Public directory display: Business listing information, events, reviews, ratings, offers, and ads may be displayed publicly.
- Service providers: We may share information with vendors that help operate the website, hosting, email, security, analytics, payment processing, or support tools.
- Stripe: Payment and billing information may be processed by Stripe for subscriptions, invoices, payment methods, fraud prevention, and billing management.
- Legal compliance: We may disclose information if required by law, legal process, government request, or to protect rights, safety, users, businesses, or the website.
- Business transfers: Information may be transferred if the website, business, assets, or operations are sold, merged, reorganized, or transferred.
Stripe provides payment and billing infrastructure and maintains its own privacy practices for personal data it processes through its services. [oai_citation:1‡Stripe](https://stripe.com/legal/privacy-center
9. Sale or Sharing of Personal Information
We do not sell personal information in the traditional sense of exchanging it for money.
Some privacy laws define “sale” or “sharing” broadly and may include certain advertising, analytics, or tracking activities. If we use advertising or analytics tools that qualify as a sale or sharing under applicable California privacy laws, we will provide required notices and opt-out methods where required.
10. California Privacy Rights
California privacy laws may provide California residents with rights related to personal information. The California Attorney General explains that the CCPA gives consumers rights including the right to know what personal information a business collects and how it is used and shared, the right to delete personal information, the right to opt out of sale or sharing, and the right to non-discrimination for exercising privacy rights. [oai_citation:2‡California DOJ](https://oag.ca.gov/privacy/ccpa)
Depending on whether these laws apply to our business at a given time, California residents may have the right to request:
- The categories of personal information collected
- The categories of sources of personal information
- The purposes for collecting, using, or sharing personal information
- The categories of third parties with whom information is shared
- Access to specific pieces of personal information
- Correction of inaccurate personal information
- Deletion of personal information, subject to exceptions
- Opt-out of certain sales or sharing of personal information, where applicable
- Non-discrimination for exercising privacy rights
The California Privacy Protection Agency and California Department of Justice provide guidance on consumer privacy rights and business responsibilities under California privacy law. [oai_citation:3‡California DOJ](https://oag.ca.gov/privacy/ccpa/regs)
11. How to Submit a Privacy Request
You may submit a privacy request by contacting us at:
Email: support@alturascalifornia.com
Please include enough information for us to understand and verify your request. We may need to verify your identity before processing certain requests.
If you are making a request on behalf of someone else, we may ask for proof that you are authorized to act on that person’s behalf.
12. Accessing and Updating Your Information
Account holders and business owners may be able to access, edit, or update certain account and business listing information through their dashboard.
You may also contact us to request updates or corrections to information associated with your account or listing.
13. Data Retention
We keep information for as long as reasonably needed to operate the website, provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, prevent abuse, and support legitimate business purposes.
Business listings, account records, subscription records, analytics, reviews, messages, and submitted content may be retained after account closure where needed for legal, accounting, security, fraud prevention, backup, or operational reasons.
14. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, server, database, payment system, or internet transmission can be guaranteed to be completely secure.
You are responsible for keeping your account login information confidential.
15. Children’s Privacy
This website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information through the website, please contact us so we can review and remove the information where appropriate.
16. Third-Party Websites
The website may link to third-party websites, including business websites, booking platforms, maps, social media pages, ticketing platforms, payment services, and other external resources.
We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.
17. Email Communications
We may send emails related to account activity, listing status, claim requests, billing, subscriptions, reviews, events, ads, support requests, security, or website updates.
We may also send promotional or informational emails where allowed. You may unsubscribe from marketing emails when an unsubscribe option is provided. Account, billing, legal, and security emails may still be sent when necessary.
18. Reviews and User Submissions
If you submit a review, rating, event, message, advertisement, offer, or other content, we may collect the information included in your submission along with technical information such as hashed IP address, browser information, and submission time for moderation, security, and anti-spam purposes.
Approved reviews, ratings, responses, events, offers, and ads may be displayed publicly.
19. Payment and Subscription Data
When you purchase a paid listing, Stripe may process payment method details, billing information, transaction data, invoices, subscription status, fraud prevention data, and other payment-related information. We may store limited billing-related records such as Stripe customer IDs, subscription IDs, plan names, subscription status, invoice status, and payment status so we can activate, manage, downgrade, or cancel paid listing features.
We do not directly store full credit card numbers on our servers.
20. Business Owner Dashboards
Business owners may see analytics related to their own listing, including profile views, phone clicks, website clicks, map clicks, social clicks, ad impressions, ad clicks, event views, and related performance information.
Business owners should not use dashboard information to identify, contact, track, or harass individual visitors.
21. Search Engines and AI Systems
Public pages, business listings, events, posts, reviews, offers, and advertisements may be indexed by search engines, displayed in search results, summarized by AI systems, or shared by third parties.
If you submit public content, you understand that it may be copied, cached, indexed, archived, or displayed outside of our website by third parties.
22. Do Not Track and Global Privacy Controls
Some browsers offer “Do Not Track” or privacy preference signals. We may not respond to all browser-based Do Not Track signals.
If required by applicable California privacy law and technically feasible for the website features we use, we will honor applicable recognized opt-out preference signals such as Global Privacy Control for covered sale or sharing activities.
23. Notice to California Users
California law encourages businesses that collect personal information online to clearly explain what information they collect, how it is used, how it is shared, and how users can review or request changes. The California Department of Justice notes that privacy policies help consumers understand what personal information a business collects and how it will be used. [oai_citation:4‡California DOJ](https://oag.ca.gov/privacy/facts/online-privacy/privacy-policy?utm_source=chatgpt.com)
24. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
Your continued use of the website after an updated Privacy Policy is posted means you acknowledge the updated policy.
25. Contact Us
If you have questions about this Privacy Policy or want to submit a privacy request, contact us at:
Email: support@alturascalifornia.com
Website: https://alturascalifornia.com