Terms of Service

Effective Date: 05/01/2026

Welcome to AlturasCalifornia.com. These Terms of Service govern your access to and use of AlturasCalifornia.com, including our local business directory, visitor guide, event listings, advertising features, account tools, paid business listing services, and related website features.

By accessing or using this website, submitting a listing, creating an account, purchasing a paid listing, posting an event, submitting content, or otherwise using our services, you agree to these Terms of Service. If you do not agree, do not use this website.

1. Website Owner and Contact

AlturasCalifornia.com is an independent local directory and information website focused on Alturas, California, Modoc County, local businesses, travelers, events, and community information.

Website: https://alturascalifornia.com

Contact Email: support@alturascalifornia.com

2. Description of Services

AlturasCalifornia.com provides a local online platform where visitors can discover businesses, lodging, restaurants, services, events, local information, articles, travel resources, and other community-related content.

We may offer free and paid business listings, business profiles, event posting tools, advertising placements, analytics, lead forms, promotional offers, directory features, and related services.

We may modify, add, suspend, or remove features at any time.

3. Eligibility

You must be at least 18 years old to create an account, submit a business listing, purchase a paid listing, submit payment information, post events, submit advertisements, or otherwise use business owner features.

By using the website on behalf of a business or organization, you represent that you have authority to act on behalf of that business or organization.

4. Accounts

Some features may require an account. You agree to provide accurate, current, and complete information when creating an account or submitting a listing.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You agree to notify us if you believe your account has been accessed without authorization.

We may suspend, restrict, or terminate accounts that violate these Terms, submit false information, misuse the website, fail to pay required fees, or create risk for the website, users, or listed businesses.

5. Business Listings

Businesses may submit listings for inclusion in the directory. Submission does not guarantee approval, publication, ranking, promotion, or continued display.

We may approve, reject, edit, categorize, relocate, suspend, remove, or decline any listing at our discretion.

You are responsible for making sure your listing information is accurate, lawful, current, and not misleading. This includes business name, phone number, address, website links, social media links, descriptions, photos, logos, hours, pricing, offers, events, and other submitted information.

You agree not to submit content that infringes another party’s rights, impersonates another business, contains false claims, promotes illegal activity, contains malicious links, or violates applicable law.

6. Free Listings

Free listings may include limited information, such as business name, phone number, and category. Free listings may have limited analytics and limited editing features.

Free listings are subject to approval and may be changed, removed, or limited at any time.

Free listings do not guarantee placement, visibility, search ranking, traffic, leads, sales, calls, bookings, or customer inquiries.

7. Paid Listings

Paid listing plans may include additional features such as photos, descriptions, website links, maps, business hours, reviews, event posting, featured placement, advertisements, analytics, special offers, or other promotional tools.

Paid listing features depend on the plan selected and may change over time. Current plan details are displayed on the website or in your account dashboard.

Paid placement does not guarantee any specific number of views, clicks, calls, leads, bookings, sales, customers, reviews, search rankings, or revenue.

8. Subscription Billing

Paid listings are billed as recurring subscriptions unless otherwise stated. By purchasing a paid listing, you authorize recurring charges for the selected plan at the price shown at checkout.

Subscription fees are billed in advance and may continue until canceled. You are responsible for maintaining a valid payment method.

If payment fails, your paid features may be suspended, downgraded, hidden, or removed until payment is resolved.

We may change subscription pricing or plan features in the future. If required, we will provide notice through the website, account dashboard, email, or other reasonable method.

9. Stripe Payment Processing

Payments are processed by Stripe, a third-party payment processor. We do not directly store full credit card numbers on our servers.

By making a payment, you agree that your payment information may be collected and processed by Stripe according to Stripe’s own terms, policies, and security practices. Stripe provides payment infrastructure for online transactions, subscriptions, and billing services. [oai_citation:1‡Stripe](https://stripe.com/)

We are not responsible for Stripe’s independent services, outages, processing delays, payment declines, account reviews, disputes, chargebacks, or other payment processor actions.

10. Cancellations

You may cancel a paid subscription through your account billing area, through the billing portal if available, or by contacting us.

Cancellation stops future renewal charges but does not automatically refund prior payments unless required by law or expressly stated by us in writing.

After cancellation, your listing may be downgraded to a free listing, and paid features may be removed, hidden, or disabled.

11. Refunds

Unless otherwise required by law, subscription payments, listing fees, advertising fees, and promotional fees are non-refundable once charged.

We may review refund requests on a case-by-case basis, but we are not required to provide a refund simply because a listing did not generate traffic, calls, leads, sales, bookings, reviews, or other results.

12. Chargebacks and Payment Disputes

If you dispute a charge or initiate a chargeback, we may suspend or terminate your account, listing, advertising, event posting, or other paid services while the dispute is reviewed.

You agree to contact us first so we can attempt to resolve billing concerns before initiating a payment dispute.

13. Events

Eligible business users may submit events for publication. Events may require approval before appearing on the website.

You are responsible for ensuring event information is accurate, lawful, current, and not misleading, including event time, date, location, cost, organizer, ticket links, age restrictions, cancellation status, and safety information.

We are not responsible for event cancellations, schedule changes, safety issues, ticketing issues, venue problems, third-party organizers, or inaccurate event submissions.

14. Reviews and Ratings

The website may allow users to submit reviews or star ratings for eligible businesses.

Reviews may be moderated, approved, rejected, edited for formatting, hidden, or removed at our discretion.

Users agree not to submit fake reviews, defamatory content, threats, harassment, spam, conflicts of interest, impersonation, illegal content, or content that violates another person’s rights.

Business owners may not approve their own reviews. Business owners may be allowed to respond to reviews, subject to moderation.

Reviews represent the opinions of individual users and do not necessarily reflect the views of AlturasCalifornia.com.

15. Advertising and Featured Placement

Premium listings or advertisers may receive featured placement, advertising display, promotional visibility, or other enhanced exposure depending on their plan or campaign.

We may rotate advertisements and featured listings automatically. Placement, ranking, frequency, display order, and visibility may vary.

Advertising and featured placement do not guarantee impressions, clicks, calls, leads, customers, bookings, sales, or revenue.

We may reject, edit, pause, or remove advertisements that are misleading, unlawful, inappropriate, low quality, infringing, or inconsistent with the website’s standards.

16. User Content

User Content means any content submitted to the website, including business information, descriptions, photos, logos, reviews, ratings, events, offers, advertisements, comments, messages, and other materials.

You retain ownership of content you submit, but you grant AlturasCalifornia.com a non-exclusive, worldwide, royalty-free license to use, host, store, display, reproduce, resize, crop, modify for formatting, distribute, promote, and publish your content in connection with the website and related marketing.

You represent that you have all rights necessary to submit the content and grant this license.

You agree not to submit content that violates copyright, trademark, privacy rights, publicity rights, contract rights, or any other rights of another person or entity.

17. Photos, Logos, and Media

If you upload photos, logos, or other media, you confirm that you own the media or have permission to use it.

We may resize, crop, compress, or adjust uploaded media for website performance, layout, and display.

We may remove media that is low quality, offensive, unlawful, misleading, irrelevant, infringing, or otherwise inappropriate.

18. Prohibited Uses

You agree not to:

• Use the website for unlawful purposes;
• Submit false, misleading, or fraudulent information;
• Impersonate another person, business, or organization;
• Upload malware, malicious code, or harmful files;
• Attempt to access restricted areas without authorization;
• Interfere with website security or performance;
• Scrape, copy, or harvest content without permission;
• Submit spam, fake reviews, or abusive content;
• Violate another party’s intellectual property rights;
• Use the website in a way that harms users, businesses, or the website.

19. Local Information and Accuracy

AlturasCalifornia.com may include business information, event information, local guides, travel content, maps, links, articles, offers, and other information.

We try to keep information useful and current, but we do not guarantee that all information is accurate, complete, current, available, or error-free.

Users should verify important details directly with the business, event organizer, venue, hotel, restaurant, service provider, or other relevant third party before relying on the information.

20. Third-Party Links and Services

The website may link to third-party websites or services, including payment processors, maps, social media pages, booking websites, business websites, ticketing platforms, and other external resources.

We do not control third-party websites or services and are not responsible for their content, terms, policies, privacy practices, availability, pricing, security, or actions.

Your use of third-party websites or services is at your own risk and may be governed by their separate terms and policies.

21. Privacy

We collect and use certain information as described in our Privacy Policy. This may include names, email addresses, business names, phone numbers, business addresses, account information, billing-related information, listing content, analytics data, and other information submitted through the website.

California privacy laws may provide California residents with rights related to personal information, including rights to know, delete, correct, opt out of certain sharing or selling, and limit certain uses of sensitive personal information where applicable. The California Attorney General explains that the CCPA gives consumers more control over personal information collected by businesses, including rights related to access, deletion, correction, opt-out, and limits on certain sensitive information uses. [oai_citation:2‡California DOJ](https://oag.ca.gov/privacy/ccpa?utm_source=chatgpt.com)

Please review our Privacy Policy for more information about what we collect, how we use it, how we share it, and how you may contact us about privacy requests.

22. Communications

By creating an account, submitting a listing, claiming a business, purchasing a paid listing, posting an event, or contacting us, you agree that we may contact you by email, phone, or other contact information you provide regarding your account, listing, billing, subscription, submitted content, claim request, event, advertisement, support request, or website updates.

You may opt out of non-essential marketing emails where an unsubscribe option is provided. Transactional, administrative, security, billing, and account-related messages may still be sent when necessary.

23. Intellectual Property

The website design, layout, branding, text, graphics, code, features, logos, icons, and other website materials are owned by AlturasCalifornia.com or its licensors, except for user-submitted content and third-party materials.

You may not copy, reproduce, modify, distribute, sell, or exploit website content or features without written permission, except as allowed by law.

24. Search Engines, AI Systems, and Public Display

Business listings, events, posts, pages, reviews, offers, and other public content may be indexed by search engines, displayed in search results, summarized by AI systems, shared on social media, or otherwise made publicly accessible.

Do not submit information that you do not want publicly displayed.

25. Website Availability

We may update, suspend, interrupt, restrict, or discontinue any part of the website at any time.

We do not guarantee that the website will be uninterrupted, secure, error-free, or available at all times.

26. No Guarantee of Business Results

AlturasCalifornia.com provides directory, advertising, promotional, and informational tools. We do not guarantee any specific business outcome.

We do not guarantee search rankings, website traffic, phone calls, leads, bookings, sales, customer visits, reviews, revenue, event attendance, or advertising performance.

27. Disclaimer of Warranties

The website and services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and security.

28. Limitation of Liability

To the fullest extent permitted by law, AlturasCalifornia.com and its owners, operators, employees, contractors, partners, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, lost business opportunities, reputational harm, or service interruptions.

To the fullest extent permitted by law, our total liability for any claim related to the website or services will not exceed the amount you paid to us for the specific service giving rise to the claim during the three months before the claim arose, or $100, whichever is greater.

29. Indemnification

You agree to defend, indemnify, and hold harmless AlturasCalifornia.com and its owners, operators, employees, contractors, partners, and affiliates from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising from or related to:

• Your use of the website;
• Your account;
• Your business listing;
• Your submitted content;
• Your event, advertisement, offer, review, or response;
• Your violation of these Terms;
• Your violation of any law or third-party right;
• Your payment dispute, chargeback, or billing issue caused by your actions or omissions.

30. Termination

We may suspend or terminate your access to the website, account, listing, paid features, event posting, advertising, or other services if we believe you violated these Terms, failed to pay fees, submitted false information, created legal risk, misused the website, or harmed other users or businesses.

You may stop using the website at any time. Certain obligations, including payment obligations, content licenses, disclaimers, limitations of liability, and indemnity obligations, may survive termination.

31. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

32. Venue

To the fullest extent permitted by law, any dispute related to these Terms, the website, or our services will be brought in the state or federal courts located in California, unless another venue is required by applicable law.

33. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new effective date.

Your continued use of the website after updated Terms are posted means you accept the updated Terms.

34. Severability

If any part of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect.

35. Entire Agreement

These Terms, together with our Privacy Policy and any posted plan terms, billing terms, or additional policies, make up the entire agreement between you and AlturasCalifornia.com regarding your use of the website and services.

36. Contact

Questions about these Terms may be sent to:

Email: support@alturascalifornia.com

Website: https://alturascalifornia.com